INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this information to track your package through our website or the courier's website.

What should I do if I receive a damaged product?

We take great care in packaging our products securely. In the rare event that you receive a damaged item, please contact our customer service team immediately. We will arrange for a replacement or refund as soon as possible.

Are your products environmentally friendly?

We are committed to sustainability and offer eco-friendly options wherever possible. Our products adhere to industry standards for environmental responsibility.

Can I return a product if I'm not satisfied?

Yes, we have a return policy in place. If you are not completely satisfied with your purchase, you may return the unused product within [number of days] for a refund or exchange. Please refer to our Returns Policy for detailed instructions.

How can I contact customer support?

You can reach our customer support team via email at [support@telwale.in] or by phone at [+91 81081 51081]. Our dedicated team is available [hours of operation] to assist you with any questions or concerns you may have.

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